How To Resolve Roku Remote Issues?

Roku is a digital video streaming device that enables you to stream various channels online. It can be  connected to your smart TV through an HDMI port. It uses your internet connection to stream your favorite TV shows, movies and various other kind of stuff. Once it is connected to your internet, you have to complete the setup by making a registered account. Roku can be accessed through a Roku remote which comes along with your Roku device which is usually operated by either an AA battery or AAA battery. 

In case of Roku remote, you have to pair your Roku remote with your TV. It generally has a pairing button at its back. You have to hold the pairing button for at least 3 seconds till it gets connected to your smart TV. If your Roku remote is not working, the ideal way is to contact Roku technical support phone number where you will get complete clarification on how to resolve any issue with your Roku device or Roku remote. In our content, we will be talking about how to resolve Roku remote issue in case it’s not working.There are two types of Roku remote which can be used to access your Roku device.  We will first try to understand how the two remote works and simultaneously give clarification on resolving issues with both the remotes. Roku remote are of two types ;

• Standard IR remote - The standard IR remote works on infrared rays which can be only accessed by pointing directly towards your Roku device.
• Enhanced point to point remote - The enhanced point to point remote uses your WiFi  connection and can be accessed anywhere from your room. 

Fixing a standard IR remote - Unlike the enhanced remote, the standard IR works only when there is no obstruction between your Roku device and Roku remote. Placing your Roku device where signals can be blocked can cause obstruction and your Roku remote might not work. Another issue that may cause malfunction to your Roku remote is the battery problem. If your Roku remote is showing signs of malfunction you either have to replace the batteries or reset them. Let’s now talk about ways to fix issues in case of standard IR remote. 

1. Make sure that there is no obstruction between your remote and Roku device - When you point your remote towards your Roku device, make sure that there is no obstacle between your device and Roku remote. Any kind of interference can cause your remote to stop working. If there is no interference, your device should start working properly. 
2. Replace the batteries - In case your device ain’t working, it is quite possible that your batteries might have exhausted. In such scenario, the most ideal option is to replace the batteries with a new one. 
3. Reset the batteries - Take out the battery cover at the back of your Roku device. Remove the battery cells and re- insert them properly. 
4. Using your smartphone’s camera - Smartphone cameras have the wavelength to see light that our eyes cannot. To ensure that your Roku remote is still functional, point your smartphone camera towards your Roku remote. While pointing the smartphone camera towards press any button on your Roku remote, if you sees a flashing light the device is still functional. 
5. Replace your remote - If none of the above guidelines is working for your Roku remote, it’s time to replace your remote with a new one. 

Fixing an Enhanced point to point remote - As we discussed earlier it uses your internet connection and does not depend on any kind of interference, no matter from anywhere you point it. You need not point your Roku remote directly towards the device in case the device is perfectly paired to your TV and connected to the internet. 

However if some kind of issue or malfunction arises with your remote, follow the guidelines to sort them out;

1. Re start your Roku remote and Roku device - If the Roku device is showing signs of malfunction, the first thing to do is to take out the poor cable of your Roku device and after waiting for at-least few seconds. Also take out the batteries of the Roku remote for a few seconds. Poor on the Roku device after a few seconds, and place the batteries to see if the remote is working. 
2. Press and hold -  Press and hold the pairing button at the back of your Roku remote for at-least 5 seconds until it shows a flashing light. If the light does not flash, and pairing does not show up, it might be the time to consider changing your remote batteries. 
3. Replace the remote batteries - If the previous options doesn't work for you, maybe the remote battery cell has exhausted. So in this case we advise you to change the remote batteries and replace them with a new one. 
4. Replace your remote - if none of these options are working, there is no choice than to replace your Roku remote with a new one. There are times when the remote gets old and won’t work in any condition, so it is advisable to buy a new remote in that scenario. 

You can also control your Roku device by installing the Roku controller app. You can download this app both on your android/IOS easily and manage your channels from there. You will be guided through the Roku settings menu. You can also gain aid for your Roku remote by contacting the toll free Roku technical support phone number. Our executives will heal all your issues related to Roku within a short time frame.